FAQs
We offer free express shipping on all orders within the UK. Orders are typically shipped within 1 business day and delivery times are 2-3 business days vary depending on your location. We also offer Next Day Delivery for £7.99 (Cut Off Mon to Fri: 12PM)
We accept payment by credit card, debit card, PayPal, Shop Pay, & Google Pay. All payments are processed securely through our Stripe payment gateway.
We offer a 14-day return policy for products that are in their original condition and unused. If you wish to return a product, please contact us at cs@carrycomforts.co.uk to initiate the return process.
At this time, we do not offer exchanges. If you wish to exchange a product, you must first return the original item and then place a new order for the desired item.
If you receive a defective or damaged product, please contact us at info@carrycomforts.co.uk within 7 days of receipt. We will arrange for a replacement or a refund, depending on your preference.
If you have any questions or concerns that are not addressed in the FAQs, please contact us at info@carrycomforts.co.uk. We are always happy to assist you with any issues you may have.
We offer a wide range of products including backpacks, duffel bags, tote bags, and accessories such as wallets and passport holders. Our products are designed to be stylish and functional, with a focus on comfort and convenience.
Yes, you will receive a tracking number via email once your order has shipped. You can use this tracking number to track your order on our website or on the website of the shipping carrier.
If you have a problem with your order, please contact us at cs@carrycomforts.co.uk. We are committed to providing excellent customer service and will do our best to resolve any issues you may have.
We are committed to sustainability and eco-friendliness. Many of our products are made from recycled or sustainable materials, and we are constantly working to improve our environmental impact.
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